PRIVACY & POLICIES

At The Parent Hub, we care deeply about your family’s privacy, trust, and safety. Our policies are built to protect your information, provide peace of mind, and ensure that every visit is safe, secure, and supportive for both children and parents.

Privacy Policy

We are committed to keeping your personal information safe and secure. Any data collected through our website, registration forms, or communication channels is used only to improve your experience with The Parent Hub. This may include sending booking confirmations, program updates, or newsletters you’ve opted into.

We will never sell or share your personal information with third parties without your permission. All data is stored securely and only accessible to authorized staff members who need it to provide our services.

You have the right to view, update, or request the removal of your personal data at any time. Simply reach out to our team using the contact form or email us directly.

Video Monitoring & Safety

To ensure the safety and security of every child, our facility is equipped with video monitoring in shared spaces such as playrooms, entryways, and common areas. This system allows our trained staff to maintain a clear view of daily activity, support caregivers, and respond quickly to any situation.

Important Notes About Monitoring:

Footage is never streamed publicly or shared outside of our team.
Cameras are not placed in private areas (e.g., bathrooms or changing areas).
Video recordings are stored securely and only accessed when needed for safety reviews.

We take these steps to give you peace of mind and to create a space where every child is protected and cared for.