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CONTACT US
Let’s Get in Touch
We’d love to hear from you! Whether you have questions, want to schedule a tour, or just want to learn more about what we offer, we’re here to help. Use the form below to reach out, and we’ll get back to you as soon as we can. You can also find us at the address listed below and follow us on social media for the latest updates.
Phone
123-456-7890
Social Media
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Do I have to be a member?A: No — you can drop in as needed, buy discounted care packages, or become a member for the best rates, perks, and guaranteed priority access during peak times.
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How much does it cost?A: We have flexible pricing with pay-as-you-go rates, package deals, and memberships to fit different family needs and budgets. Check our website or app for the most up-to-date pricing and membership perks.
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Where are you located?We’re currently in the process of building our first site. Locations will launch in Central Pennsylvania and expand to more communities in the future.
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What can parents do while kids are playing in the hybrid work-care zone?Parents can work in our coworking pods, take calls in our quiet zones, enjoy coffee or snacks, attend workshops, or just relax and take a break. Some locations will also offer self-care services and community events.
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When are you open?A: We’re open 7 days a week, from 6 a.m. to 10 p.m., so you can find the care and support you need when it works best for your family.
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What is The Parent Hub?The Parent Hub is a modern, flexible space for parents who need safe, licensed childcare and a supportive place to work or recharge. We have two zones: drop-off childcare with live video streaming, and a hybrid work-care space where you stay onsite while your child plays.
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Is The Parent Hub licensed and safe?A: Yes! We meet or exceed all childcare licensing requirements. Our caring staff are fully background-checked and trained in CPR and first aid. We follow strict safety procedures to make sure your child is safe and happy.
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Do you provide meals or snacks?A: We offer healthy snacks and drinks, and you are welcome to pack your own meals for your child. Please tell us about any allergies or special dietary needs.
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What are your child-to-staff ratios?We meet or exceed all state-required ratios for each age group, ensuring every child gets the attention and care they deserve.
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How can I stay updated?A: Join our email list, follow us on social media, or download our app for updates on opening dates, community events, and membership offers.
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What ages of children do you accept?We care for children ages 6 weeks old through 12 years old. We have age-based playrooms, quiet rest areas, and activities that encourage play, creativity, and connection.
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How do I book a spot for my child?A: Use our app or website to check real-time availability for either zone, reserve your spot, and manage your account all in one place.
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Can I check in on my child while I’m away?A: Yes! If your child is in our drop-off childcare zone, you can check in anytime with our secure live video streaming. The hybrid work-care zone does not include live video because you are on-site and welcome to visit your child’s playroom as needed.
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What’s the difference between the two zones?A: In our drop-off childcare zone, you can drop off your child and leave the building — you’ll have the option to check in anytime through our secure live video streaming feature. In our hybrid work-care zone, parents stay onsite and use our coworking pods or relaxation spaces while our staff supervises your child in our licensed play areas. There is no live video streaming in the hybrid zone because parents are present and can check in anytime.
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Who is The Parent Hub for?A: Any parent or guardian who wants flexible, on-demand childcare or a supportive space to work or relax with peace of mind. We’re here for parents working remotely, freelancers, students, entrepreneurs, and families who need a break while knowing their child is happy and well cared for.
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